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Acacia color bamboo whisk chasen Dear Customer, The chasen you are buying is a traditional and delicate handcrafted product made of natural bamboo.
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We kindly ask you to review the following instructions for long-lasting use of the product.
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Instructions for Use • Before first use, soak the chassis in non-boiling hot water for 1-2 minutes.
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This process helps to reduce the risk of fracture by stretching the bamboo tips.
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Do not use boiling water and do not soak the product in water for a long time.
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Beat the matcha with quick “M” or “W” movements made from the wrist.
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Do not apply excessive pressure during use.
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After use, rinse gently with water only.
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Do not wash it in the dishwasher.
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If possible, allow to dry on the chasen stand or in an upright position.
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Important Information Since Chasens are made of natural bamboo, there may be small differences in the appearance of each product and bamboo fibers.
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This is due to the natural structure of the product and is not a defect.
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Fractures, cracks and deformations that may occur as a result of use without sufficient softening before use, exposure to boiling water, excessive pressure or other usage errors are not considered within the scope of production error.
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Due to hygiene and health conditions, the return and exchange of products that have come into contact with water, have been used or have traces of use cannot be accepted.


